Users are require to register an account to be able to purchase any product in this website. You may register a new account HERE
How do I register an account?
To register an account, you will require to fill in your basic information and email address to receive your order notification or/and receive latest updates from Sportmart. You may register a new account HERE.
What if I forget my password?
You will be asked to set up a password to your account. If you are unable to remember your password simply select "Forgotten Password" on the Login page, you will need to input your email and follow the steps in the email to reset your password.
Why should I subscribe for a newsletter?
You'll be first to hear the latest news, take advantage of special deals and exclusive online sales.
Where do I find an outlet?
We are located at : Ararat Sports & Souvenirs Sdn. BhdLot 8B, Block A, Lorong Plaza Utama 3,Jalan Sulaman, Alamesra, Kuala Menggatal,88400 Kota Kinabalu Malaysia.
Will I be refunded with my shipping fee for returns and refunds?
Can I change the size/colour of the item I've ordered?
If customer wish to change size/color upon payment completed, please contact our customer service by email or whatsapp. However, you may refer to our Return Policy for order that is already shipped.
ORDER & DELIVERY
Can I amend my order details or delivery address after I've placed it?
We strongly encouraged our customer to fill in correct details during ordering process and confirm the delivery address before proceed to payment. Should you facing any issue during the process, you may contact our customer service team at email@example.com.
If I cannot find a particular product online, does this mean it is discontinued?
Our stock range fluctuates on a daily basis. Therefore, some product might not available in our website. Alternatively, you may sign up for our newsletter and be the first to know about new product featured online. You may register a new account HERE.
What shipping option does Sportmart offers?
We are using standard delivery service provider.
What are the rates for international shipping?
We do not have international shipping.
What are the rates for local shipping?
Shipping cost based on item weight. you will get the total shipping during checkout.